Standard plans. We automatically issue a full refund when you cancel an annual website subscription within the subscription’s first 14 days. Otherwise, your website is set to auto-renew, and we follow these refund policies: We don’t offer refunds for annual plans after 14 days following the first payment.
If you purchased a domain through Squarespace or registered a free one, it won’t automatically expire if you cancel service. All Squarespace domains will still be yours and will continue to auto-renew on their renewal date.
When you reactivate your site, you’ll be charged $20 to renew your domain, and every time it renews after that. If you move your domain to a different Squarespace site that already has a free domain registered on it, you’ll be charged $20 at the renewal date.
Squarespace subscriptions renew automatically unless they’re canceled. These subscriptions are also independent from each other. This means that changing or canceling one service doesn’t automatically affect the others. If you see an unexpected charge from us, it’s likely a pre-authorization or subscription renewal.
You can cancel Squarespace Scheduling at any time.
When you upload content to Squarespace, you still own it. You do, however, give us permission to use it in ways necessary to provide, improve, promote and protect our services. … We also may promote or feature your site or story, but you can opt out if you don’t want us to do that.
Squarespace domains renew automatically every year. If we’re unable to charge your credit card for a renewal after multiple attempts, your domain will expire. You’ll have 30 days from the expiration date to reactivate your domain.
15 days after the renewal payment was due, however, your site will go from past due to expired, and its content will be marked for permanent deletion. You can reactivate your site to resume service. If your site is past due, follow this guide to learn what to do next.
There are no transactions fees from Squarespace when your customer or client makes a payment. There is a transaction fee from your payment processor.
Click Billing, then click Invoices. Click an invoice to view its details. See what the payment is for – Under Charges, you’ll see the subscription you paid for on this invoice. This could be your website plan, Squarespace Domains, Email Campaigns, Google Workspace, or Getty Images.
You can change your plan level or cancel your plan on your My Account page. Scroll down to the Current Plan section and select the Cancel Subscription option.
You can change your plan to maintain your site at a lower cost while it’s inactive. To prevent visitors from accessing your content, use Site availability to add a site-wide password, make your site private, or create an “Under construction” page.
Click Website or Store under Subscriptions. Beside the name of your current billing plan, click Change. Select a new plan. To learn more about each plan, visit Choosing the right Squarespace billing plan.
How do I find and view my Squarespace account invoices? Your site’s invoices are located within the Billing & Account panel of your site. Invoices are like receipts — they document payments for each subscription purchased through your site. Invoices appear in chronological order, starting with the most recent payment.
To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing. To stop future payments, you might have to send your bank the stop payment order in writing.
Is Squarespace free? No. Squarespace does not have a free plan. Their cheapest plan is Personal and it costs $12 / month on an annual term.
How long are your contracts? Squarespace plans are paid monthly or yearly. We make it simple to start — and stop — your service at any time.
Squarespace subscriptions are set to automatically renew annually or monthly for your convenience and to avoid any interruption of service. … Tip: All Squarespace subscriptions are independent from each other, and each payment has its own billing cycle and invoice.
When you reactivate an expired or canceled site, you’ll select a billing plan. You’ll start a new billing cycle on the day you reactivate. If your plan is no longer available, you’ll choose one of our current billing plans.
You’ll have to cancel the existing subscription and start a new one on the new site. … If you have a Squarespace domain subscription, you can move it to your new site.
Your new card will have the same credit card account number, but a new expiration date and security code. If you’ve set up your credit card for any subscriptions, or one-click payments, you’ll need to update your card information on those websites. Otherwise, your subscriptions may be canceled, and purchases declined.
Yes, you can pick any Squarespace template, and switch to any other template at any time, free trial or not. There’s no cost for changing, and you’re not stuck with the one your first pick.
With Square Online Checkout you can set up one checkout link with the subscription feature enabled. Instead of using Square Invoices for recurring payments, the subscription checkout link can be used to accept weekly, monthly, quarterly, or annual payments from multiple customers with a single checkout link.
Payment methods we accept
You can pay for Squarespace using these debit or credit cards: Visa. MasterCard.
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you cannot delete your website because you have one or more active subscriptions.
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