how to cancel squarespace

How To Cancel Squarespace?

Log into the Squarespace site you want to cancel and follow these steps:
  1. In the Home menu, click Settings.
  2. Click Billing.
  3. Under Subscriptions, click your site subscription. …
  4. Click Cancel subscription. …
  5. Select your reason for canceling your subscription from the drop-down menu, then click Next.

Do you get a refund if you cancel squarespace?

Standard plans. We automatically issue a full refund when you cancel an annual website subscription within the subscription’s first 14 days. Otherwise, your website is set to auto-renew, and we follow these refund policies: We don’t offer refunds for annual plans after 14 days following the first payment.

What happens to my domain if I cancel squarespace?

Squarespace domains

If you purchased a domain through Squarespace or registered a free one, it won’t automatically expire if you cancel service. All Squarespace domains will still be yours and will continue to auto-renew on their renewal date.

Why did Squarespace charge me $20?

When you reactivate your site, you’ll be charged $20 to renew your domain, and every time it renews after that. If you move your domain to a different Squarespace site that already has a free domain registered on it, you’ll be charged $20 at the renewal date.

Why is Squarespace charging me?

Squarespace subscriptions renew automatically unless they’re canceled. These subscriptions are also independent from each other. This means that changing or canceling one service doesn’t automatically affect the others. If you see an unexpected charge from us, it’s likely a pre-authorization or subscription renewal.

Can I cancel Squarespace anytime?

You can cancel Squarespace Scheduling at any time.

How do I cancel a Squarespace subscription?

Squarespace Scheduling and Acuity Scheduling have merged Help Centers.

Manage a customer’s subscription from their customer account:
  1. In the Home menu click Profiles, then click Customers.
  2. Find and click the customer whose subscription you want to cancel.
  3. Click Customer details.
  4. Click the Recurring tab.

Do I own my Squarespace website?

When you upload content to Squarespace, you still own it. You do, however, give us permission to use it in ways necessary to provide, improve, promote and protect our services. … We also may promote or feature your site or story, but you can opt out if you don’t want us to do that.

What happens if I dont renew squarespace?

Squarespace domains renew automatically every year. If we’re unable to charge your credit card for a renewal after multiple attempts, your domain will expire. You’ll have 30 days from the expiration date to reactivate your domain.

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What happens if you don’t pay squarespace?

15 days after the renewal payment was due, however, your site will go from past due to expired, and its content will be marked for permanent deletion. You can reactivate your site to resume service. If your site is past due, follow this guide to learn what to do next.

How do I refund on squarespace?

A bank statement that shows the bank header, bank accountholder name, and the most recent Squarespace charge. You are free to obscure other personal information in the document.

In the order summary, click Issue refund.
  1. Enter the amount to refund.
  2. Click Issue Refund.
  3. Click Confirm.

How do I check my squarespace subscription?

A bank statement that shows the bank header, bank accountholder name, and the most recent Squarespace charge.

To check your current billing plan and cycle:
  1. In the Home menu, click Settings.
  2. Click Billing & account, then click Billing.
  3. Under Subscriptions, click Website or Store, depending on your plan.

Does squarespace charge a processing fee?

There are no transactions fees from Squarespace when your customer or client makes a payment. There is a transaction fee from your payment processor.

How do I check my squarespace charge?

Click Billing, then click Invoices. Click an invoice to view its details. See what the payment is for – Under Charges, you’ll see the subscription you paid for on this invoice. This could be your website plan, Squarespace Domains, Email Campaigns, Google Workspace, or Getty Images.

How do I unsubscribe from acuity?

You can change your plan level or cancel your plan on your My Account page. Scroll down to the Current Plan section and select the Cancel Subscription option.

how to cancel squarespace
how to cancel squarespace

Can I freeze my Squarespace account?

You can change your plan to maintain your site at a lower cost while it’s inactive. To prevent visitors from accessing your content, use Site availability to add a site-wide password, make your site private, or create an “Under construction” page.

How do I remove a domain from squarespace?

Step 1 – Disconnect the domain
  1. In the Home menu, click Settings, then click Domains.
  2. Select the third-party domain to disconnect.
  3. Click Disconnect domain.
  4. Click Yes to confirm the disconnection.

How do I change my Squarespace subscription?

Click Website or Store under Subscriptions. Beside the name of your current billing plan, click Change. Select a new plan. To learn more about each plan, visit Choosing the right Squarespace billing plan.

Where is Squarespace billing?

How do I find and view my Squarespace account invoices? Your site’s invoices are located within the Billing & Account panel of your site. Invoices are like receipts — they document payments for each subscription purchased through your site. Invoices appear in chronological order, starting with the most recent payment.

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How do I cancel a debit card subscription?

To stop the next scheduled payment, give your bank the stop payment order at least three business days before the payment is scheduled. You can give the order in person, over the phone or in writing. To stop future payments, you might have to send your bank the stop payment order in writing.

Why you should not use Squarespace?

6 Reasons Why You Shouldn’t Use Squarespace
  • You need more customization than Squarespace offers. …
  • You need to add features. …
  • You want to run a membership website. …
  • You don’t like unexpected changes. …
  • You want access to hosting options. …
  • You want a multilingual e-commerce experience.

Is Squarespace really free?

Is Squarespace free? No. Squarespace does not have a free plan. Their cheapest plan is Personal and it costs $12 / month on an annual term.

Is Squarespace a contract?

How long are your contracts? Squarespace plans are paid monthly or yearly. We make it simple to start — and stop — your service at any time.

Does Squarespace renew automatically?

Squarespace subscriptions are set to automatically renew annually or monthly for your convenience and to avoid any interruption of service. … Tip: All Squarespace subscriptions are independent from each other, and each payment has its own billing cycle and invoice.

What happens when Squarespace expires?

When you reactivate an expired or canceled site, you’ll select a billing plan. You’ll start a new billing cycle on the day you reactivate. If your plan is no longer available, you’ll choose one of our current billing plans.

Can you restart Squarespace website?

You’ll have to cancel the existing subscription and start a new one on the new site. … If you have a Squarespace domain subscription, you can move it to your new site.

How do I use Squarespace for free?

A businesses can begin creating its website on Squarespace in three easy steps: select a template, start a free trial, and get a free domain.
  1. Choose a template. To begin, go to and click on the “Get Started” button. …
  2. Start your free trial. …
  3. Get a free domain. …
  4. Tips on using Squarespace.

What happens to subscriptions when your card expires?

Your new card will have the same credit card account number, but a new expiration date and security code. If you’ve set up your credit card for any subscriptions, or one-click payments, you’ll need to update your card information on those websites. Otherwise, your subscriptions may be canceled, and purchases declined.

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Can you edit squarespace without subscription?

Yes, you can pick any Squarespace template, and switch to any other template at any time, free trial or not. There’s no cost for changing, and you’re not stuck with the one your first pick.

How do I cancel my free trial on squarespace?

Cancel your trial
  1. Go to your account dashboard and open the trial you want to cancel.
  2. In the Home menu, click Settings.
  3. Click Billing.
  4. Under Trial Subscriptions, click Website, then click Cancel Trial.
  5. Select your reason for canceling from the drop-down menu, or click Skip.
  6. Click Cancel Trial.

How long does it take to get a refund from Square?

2-7 business days
Square’s full refund time frame typically takes 2-7 business days. Once the refund is processed and sent to your customer’s card issuing bank, it can take another 2-7 business days (depending on the bank’s processing speeds) for the refund to post to the customer’s account.

How do I do subscriptions?

How to add a subscription model to your business:
  1. Determine if a subscription model is the best fit. You should sell products or services that fit into one of three broad types. …
  2. Create your membership model. Start with how much you’ll charge. …
  3. Set terms and conditions. …
  4. Prepare inventory. …
  5. Spread the word.

Can Square handle subscriptions?

With Square Online Checkout you can set up one checkout link with the subscription feature enabled. Instead of using Square Invoices for recurring payments, the subscription checkout link can be used to accept weekly, monthly, quarterly, or annual payments from multiple customers with a single checkout link.

Does Squarespace take debit cards?

Payment methods we accept

You can pay for Squarespace using these debit or credit cards: Visa. MasterCard.

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